Contact information

BasketRoots is committed to providing customers with clear and accessible ways to contact our team regarding products, orders, shipping, returns, refunds, website questions, and other general inquiries.

Business Contact Details

BasketRoots
74 Fermanagh Ave
Toronto, ON M6R 1M2
Canada

Email: support@BasketRoots.store
Phone: (905) 850-0327
Website: BasketRoots.store

Customer Service Inquiries

For questions regarding an existing purchase, please include your order number and the email address associated with your order whenever possible. Providing relevant information helps our customer support team locate your purchase and respond more efficiently.

For damaged, defective, incomplete, or incorrect products, customers may also be asked to provide photographs or other information necessary to evaluate the issue.

Returns

Customers requesting a return should contact support@BasketRoots.store before shipping a product.

Please do not automatically send merchandise to our listed business contact address. Return instructions and the appropriate return destination will be provided after your request has been reviewed.

General & Business Inquiries

For customer service, website, legal, or general business inquiries, you may contact BasketRoots using the email, telephone number, or mailing address listed above.

We aim to handle inquiries professionally and as promptly as reasonably possible.