Terms of service

These Terms of Service govern your use of BasketRoots.store and your purchase of products from BasketRoots.

By accessing our website, using our services, or placing an order, you agree to these Terms of Service and any additional policies referenced herein.

1. Online Store Terms

You may use our website only for lawful purposes and in accordance with these Terms.

You agree not to misuse our website, interfere with its operation, attempt unauthorized access, introduce malicious code, or use the service in a manner that violates applicable laws or the rights of others.

2. Product Information

We make reasonable efforts to present product descriptions, photographs, specifications, dimensions, colors, and other information accurately.

However, colors and appearance may vary depending on your device, display settings, lighting conditions, or manufacturing variations.

Where dimensions are important to your purchase, please review the measurements shown on the relevant product page before ordering.

3. Prices

Product prices are displayed on our website and may be changed from time to time without prior notice.

Any applicable taxes, duties, or other charges will be handled as displayed or described during checkout and in accordance with applicable law.

Promotions, discounts, and special offers may be subject to additional conditions and may be modified or discontinued where permitted.

4. Orders

Submitting an order does not necessarily constitute final acceptance by BasketRoots.

We reserve the right, where permitted by law, to decline or cancel an order due to product availability, pricing or listing errors, suspected fraudulent activity, payment issues, shipping restrictions, or other legitimate reasons.

If we cancel a paid order, any amount owed to you will be refunded appropriately.

5. Payment

Customers agree to provide current, complete, and accurate billing and payment information.

Payment processing may be provided by third-party payment providers. Their own terms and privacy practices may apply to payment transactions.

6. Shipping

BasketRoots currently provides free worldwide shipping, with an estimated delivery time of 7–10 days.

Delivery estimates are not absolute guarantees and may be affected by carrier delays, customs processing, weather, holidays, incorrect delivery information, or circumstances outside our reasonable control.

Please review our Shipping Policy for further information.

7. Returns & Refunds

Eligible purchases may qualify for free return and refund within 30 days of delivery, subject to our Return & Refund Policy.

Customers should contact us before sending any product back.

8. Intellectual Property

Unless otherwise stated, website content owned by BasketRoots, including original text, graphics, branding elements, logos, page layouts, and other original materials, is protected by applicable intellectual property laws.

Such content may not be reproduced, distributed, modified, or commercially exploited without authorization except where permitted by law.

9. Third-Party Services

Our website may rely on third-party services, applications, payment providers, shipping carriers, or other service providers.

BasketRoots is not responsible for independent third-party websites or services except to the extent required by applicable law.

10. Limitation of Liability

To the fullest extent permitted by applicable law, BasketRoots will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

11. Changes to These Terms

We may update these Terms of Service periodically to reflect changes to our business, services, website, or legal requirements.

The current version will be made available on BasketRoots.store.

12. Contact

Questions regarding these Terms may be sent to:

Email: support@BasketRoots.store
Phone: (905) 850-0327